If you want warranty repair
How to submit a warranty claim?
In the event that a warranty claim arises, please act as following:
- send to us a warranty claim on emails: firstname.lastname@example.org or email@example.com
- a warranty claim must contain: model of product, fault description, return address and a copy of bill of sale
Then the service department will send a courier to pick up the faulty device.
The service department is obligated to repair the unit within 14 working days and return the goods to the customer.